Real estate agencies

Get new assignments with Secretary365’s innovative method designed specifically for the needs of the real estate agency.

Phone appointments with property owners who intend to sell or rent will all be quality appointments.

By quality appointment we mean:

• Property owned/co-owned (including garage/garage/rustic buildings for sale)
• Customer interested and on call
• Property present in the area of responsibility indicated by the commissioning agency
• Non-Agency Client
• Former clients of the commissioning agency, with expired assignment

Reports of disputes, may be reported within 2 working days appointment date (within the CRM provided by Netcall) with reasons, it will be the responsibility of the Secretarial365 team, to verify / reschedule / replace disputed appointments.

By reports of disputes is meant:

• Customers who do not answer the phone (first contact) for two consecutive (working) days from the date of appointment
• Clients who change their minds (no longer want to sell and/or rent) upon first contact
• Exclusive assignment with other agency to expire more than 3 months after appointment date

One of the main problems of the agent profession is being able to ensure a timely telephone response to one’s potential clients. Always out of the office, in the car or busy with an appointment, the agent often finds himself having to decline the call or call his clients back at a later time. All this leads at worst to the loss of potential customers.

Segretaria365 has designed a remote secretarial service specifically for agents to better manage communication with real estate agency clients, improving the organization of professional activities.